Ding dong, the tech is gone!

Posted on January 26, 2008 by SP

Which old tech? The annoying tech!

Husbear and I went to Sydney and when I got back I had the most amazing present ever! Annoying tech is moving, so she transfered to another store!!! (I’ll try to stop using so many exclamation points soon!)

In her place transferred in another boy tech, I am debating what to call him. He reminds me of Vinnie Barbarino or perhaps Tony Manero or even Danny Zucko. He’s got that John Travolta (before he decided to rest a dead cat on his head and call it hair) look about him.

He is really nice, and he is in the “I’m new, so I will agree to anything you ask” mode still. Hmmm…I think I might have to come up with some favors before he gets comfortable.

I think I’ll go with TravoltaTech for now, it may change though.

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Hey, Northwest Airlines, you can kiss my…

Posted on December 31, 2007 by SP

I am from a very small town in Michigan (no grocery store, but 11 or so churches.) The nearest airport is in Traverse City which is 45 minutes away. The only other option that is not over 2 hours away is Grand Rapids, and that’s an hour and a half away.

The only option for airlines into Traverse City is Northwest. They are perpetually late, and just generally suck. They have lost my luggage three times. Three times! Since I hate flying, (have to take Xanax to even board a plane) a long drive to Grand Rapids has not really been an option.

I always check flight information to make sure there aren’t any problems before I leave my mom’s house. So why did NWA say no delays then when I got to the airport, it was so delayed that it wasn’t possible to make my connecting flight from Detroit? I got re booked for the next day and was told I would be upgraded for the inconvenience. Was I upgraded? Nope. In Traverse City she said they couldn’t upgrade me on the short flight, but she did on the long one. I got to Detroit, get off the plane to confirm the upgrade only to find out she never put it in the system…and they had given away the last of the first class seats.

I told the gate lady what happened and she said that the person ahead of me thought that he deserved a free upgrade too. I explained that I wasn’t saying I was worthy of one and someone else wasn’t, but I was told that for my trouble I would be upgraded. I asked her who I should talk to and she suggested the customer service line, but wouldn’t give me the phone number.

I called NWA from the airport only to be told that the representative on the phone wasn’t going to do anything about it. I asked her who I could speak to about it and she said no one…then she hung up on me! So, there ends my relationship with NWA. I fly them at least 4 times a year and my mom, her husband, and my little brother fly at least twice. I know that’s no dent to them, but it will make me feel better.

So yeah, NWA if you read this, invest in some better customer service reps, tell your employees to stop being such jerks, and treat your customers right. Now I have a crap load of NWA miles that will never be used. Asswipes.

Next time I’m just going to load up on Xanax and sleep all the way to Grand Rapids to take my Continental airlines flight (with no stops) on a nicer, newer, larger plane.

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gimme

Posted on November 29, 2007 by SP

If you aren’t going to use your blog, why not delete it? Someone else might want to use that name…

David, why did you have to go and steal ijustworkhere.blogspot? You never even used it.

Laura, what’s up with taking thatgirl.blogspot? You only had one nonsensical post back in September of 2000!!!!

Drug Rep, why did you take rxgirl.blogspot? You were only inspired to create one post in June of 2005? I knew I hated you people…

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Capstone

Posted on November 28, 2007 by SP

A capstone course is the University’s way of saying “Ha ha, you’ll never graduate!”

My school is only offering 2 capstone courses for the Spring semester and does not offer any in the summer. The topics are so damn boring too! Mission and colonial America…

I was going to try to take 15 hours in the Spring and 9 hours in the summer, which would allow me to graduate earlier than anticipated.

Some of my classmates who are also history majors have advised against that. They say take 12 in the Spring, 6 in the summer and 6 in the Fall. So my capstone and another history class can be all I take my last semester. I can even take a lower level history class because I will need

On another note, I am one final exam down, 3 to go plus one paper! I’ll be done with this semester on the 12th of December.

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Graduation date finally!

Posted on November 20, 2007 by SP

I had my once a semester appointment with my advisor Monday. Wow, what an ass. I was in there for a total of 5 minutes which was long enough for him to look at me like I was an idiot at least 20 times. Here’s how it went.

Me: “Hi Richard, I’m sorry I am about 15 minutes early, can I come in?
RF: “Why not, everyone has been early today.”
Me: “That’s nice, at least you’ll get to go to lunch early.”
RF: Blank stare then “Do you have any questions for me?”
Me: “Yes, I’ll try to make this quick so you can go to lunch.” Pulling out sheet of questions.
RF: Looking at me like I have ruined his day.
Me: “I am planning on taking this class for my visual & performing arts credit, will that double
count as an upper level history course?”
RF: Looks at me like I am an idiot “Yes, any more questions?”
Me: Deliberately slowing down proceed to ask 3 more questions
RF: Continues to look at me like I am a brainless idiot.
Me: “Thanks for your time RF, see you next semester”
RF: Stares at me as to say die, die, die.

All in all, not a bad visit. It turns out I might actually graduate before my thirtieth birthday! With the classes that double count, I have 24 hours left.

I am taking 12 hours next semester & possibly 6 hours in the summer (If there are any short session classes.) That leaves me with 6 hours to take in Fall ’08. I have to take a reading and writing intensive “capstone” course which is the work of 3 classes, so I am glad I won’t have a full course load.

I could do an internship as my capstone, but those are hard to come by unless you want to intern for one of the cranky, old, tenured professors.

I will be so glad to finish, though I have no idea what I am going to do with a history degree. I think eventually Grad school. What else can you do?

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So, a "new money" lady walks to to the pharmacy…

Posted on November 14, 2007 by SP

You know the type, feels entitled to act like a jerk because you just work in a store. Has no idea that the RPhs actually go to school to do this or what they are paid. One of the “all you have to do is pour some pills in a bottle” people.

She walks up to the counter with a prescription for her daughter and wants a refill on her med which she filled at another location. RPhGuy tells her that she is out of refills at the other store, but we can call the Dr. in the morning.

She says something along the lines of “I am an uppity bitch, give me what I want.” Or maybe it was closer to “I am an idiot and waited until I was out of pills to try to get a refill at a store I have never filled at.” Oh no, wait, it was “That’s a mistake, I know I have refills they left them off. My Dr. would never just give me a months supply. They messed up. You have to give me some for tonight and tomorrow.” (not verbatim, but you get the picture)

I am watching RPhGuy and am praying that he is not going to cave in and loan her some. He tells her we will look into it first. I call the store she filled it at and have them fax the hard copy to me.

Guess what…it has a little check mark by the non-rept box. NO REFILLS LADY!!! I got such pleasure out of showing her that. I offered to call her Dr in the morning and told her we cannot loan pills on prescriptions we have not ever filled.

I suggested she sign up for the auto-refill program because if she had done that to start with, they would have gotten the approval from her Dr. already. No, I don’t want this crazy ass coming back to my pharmacy, but I did enjoy making her feel like an ass.

Then my night got even better, we have a coupon lady, same shit every month, transfer in, transfer out. She calls one in, and when she comes it pick it up has a CVS coupon. RPhGuy was on the phone so I had the pleasure of telling her that we don’t accept competitor coupons anymore. She said “Oh crap, well I wish I had known that.” I just smiled and did a little happy dance in my head. She bought her $4 generic, which I am sure we lost money on, but at least she didn’t get the $30 gift card!

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adventures in passive aggressiveness

Posted on November 13, 2007 by SP

I went to Whole Foods after class today to pick up some lunch/dinner. (Husbear is in Russia, so no one is here to feed me & I cannot cook) This jerk had parked so poorly that his big-ass truck was taking up his spot, and most of the spot behind him. He had attempted to pull through the spot, but didn’t go all the way.

This Whole Foods is pretty busy, and it has a tiny parking lot. I got pissed off because it was about to rain and this jerk took up two of the spots closest to the door.

So I wrote a note…
It said “Hey asshole, learn how to park!”
Not stellar, but it gets the point across. Plus, I wanted to get over there before he left and before it started raining.
His truck was still there when I left and the note might not have been readable by the time he got out there, but it made me feel better.

It’s the small things really, like telling the asswipe on his cell phone to let you know when he is ready to give you his script. Not going over there until he hangs up. Or cutting off a pill head’s supply line by calling every pharmacy in the area and all of his or her doctors.

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Can I get a little support here?

Posted on November 13, 2007 by SP

The pharmacy I work at now is the only one I have ever worked at that doesn’t have support mats. Those are the only thing that saved my feet and back from aching every day when I come home.

At my last pharmacy, we got a really thick one that you almost had to step up to stand on. It was seriously like 2 inches thick. It was so nice, that’s one of the only things I miss about that place.

The store has small mats at the front for the cashiers, but nothing for us. They claim our carpet tiles have built in cushioning. I’m gonna have to call bullshit on that one. I’ve seen those tiles when they are pulled up, there is almost nothing there. What is there goes away fairly quickly near the filling counter. Hmmm…Isn’t that the place we stand all day?

They measured it out, it would cost the company $300 to have a mat made that would stretch along the entire length of the filling counter. That’s only $300! For a big company, that’s nothing. Think about how much happier every pharmacist and tech would be if the company sprang for those.

We got recognition from our new district manager for all sorts of stupid shit. She wrote it all down on these retarded cards they use to recognize people for their good customer service. These weren’t the regular cards though, these were jumbo cards! Wow, I can really tell now that I matter to this company.

The pharmacists were recognized for increasing sales, one of the techs for transferring to our pharmacy from another city (not that incredible, he is going to school here.) I can’t remember what the other tech was recognized for. I wasn’t there that day, but she recognized me for my awesome chocolate chip cookies. (She did not write that one down.)

How about instead of recognizing us with these demeaning cards you actually give us something useful. Like a support mat!!! Don’t throw us a pizza party or anything like that, reward us something we need and we promise, we will be much better employees.

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The party pack

Posted on November 11, 2007 by SP

I love it when we get the “party pack”

Vicodin ES #240
Soma 350 #120
Xanax 2mg #120
Amoxicillin 500mg #21
(or some variation of quantities like that)

We were lucky up until now, we are not visible and once in the store you have to actively seek us out. We are along a wall and most people don’t even acknowledge that we are there.

That has changed. Some new quack opened up and we seem to be getting a large share of Dr. Quack’s clientèle.

When these are your opening lines to me, you are SOL with me:
“I need to see if you have these in stock.”
“Do you have the ‘DAN brand’ Soma?”
“Can you make sure the Xanaxes is the bars ones?” (verbatim)
“I’m in a lot of pain, will this take long?”
“I don’t need the Amoxil.”

My responses:
“Oh, so sorry, we are completely out of stock on all of these.”
“No, I don’t think I can order them.”
“Oh look there, (looking at blank screen while energetically clicking the mouse) Nope, can’t order them, they are on manufacturer backorder.”
“Nope, no idea if/when they will ever be in stock again.”
“Hey, at least I can fill that antibiotic for you!”
“No, I’m not sure where you can get them.”
“Yeah, it is strange that every pharmacy you have gone to is out.”

Today a guy came in freaking out. The 2mg Xanax that W~Mart gave him doesn’t work. He is supposed to take 1 tablet QID and has to take 2 at a time for them to even work.

He asks my RPh (henceforth known as RPhGuy)to show him a picture of what we have. The ones he got from W~Mart are oval and he needs the “bar ones.” The “bar ones” are the only ones that work for him. On and on and on. I interrupt and tell him we cannot give out pictures of our drugs, that’s not even possible. This gives RPhGuy time to get away from the counter.

RPhGuy does his song and dance about how we don’t have the 2mg, it’s on national backorder, we may never ever have it again and he should go somewhere else. I suggest that he leave and go closer to the hospitals.

Seriously people, you make it way too easy for us to tell you to piss off. Drugs “not working” referring to Xanax 2mg as “bars.” Give me a break, a first year intern could see you coming from a mile away.

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iPhone users

Posted on November 10, 2007 by SP

Okay, we get it, you have an iPhone! Congratulations, now back the fuck away from my counter while I fill your prescriptions.

Don’t get me wrong, I think that the iPhone is great. I might even get one next year if the google phone fails to excite me. Seriously though, just get over yourself. I am so tired of seeing you sweeping your finger across the screen. You are so giddy looking up nonsense just so people can see that you have an iPhone.

The longer you stand there blocking my counter, the slower I am going to move. Yes it’s petty, but it’s all I have.

I do have to admit Mr. iPhone user, I like you much more than multi-tasking business mommy. At least you are just gazing at your phone, she’s another story entirely.

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